BeKyoot: Home of all things KYOOT!

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Shipping & Returns

General Shipping Info

We gladly ship anywhere within the US as well as internationally. To estimate how much shipping will be on your order, you may click the Estimate Shipping link in your cart, and it will display all of the shipping options and prices based on weight. We ship via both UPS and USPS, based on weight, with two different options: Basic/Standard or Express Shipping. Our standard shipping method is USPS Priority Mail, which generally arrives anywhere in the US within 2-4 days of shipping. Below is a chart of the current rates and shipping charges, as well as a description of each of the shipping services we use.

BeKyoot Shipping Carriers

USPS

Express Mail (Next Day)
Priority Mail (2-4 days)

USPS Express Mail

USPS Express will bring your package to you by noon or by 3PM the next day that your order was placed (payment received). USPS Express service will go to most addresses within the United States including PO boxes and military addresses. Please keep in mind that there are certain restrictions placed on boxes sent via Express. If items within your purchase are unusually large, we will downgrade your shipping method to the next applicable option. This applies to large plushies and other such items that do not fit within the shipping stipulations of USPS Express. Express packages are automatically insured to $100 against loss or damage. All shipping methods include tracking and delivery confirmation where available.

Priority Mail

A package mailed to you via Priority Mail will usually arrive within 2-4 days. This option is faster than UPS Ground in some cases. (See the UPS Ground delivery estimates above to see which option would work better for you.) USPS delivers Monday- Saturday at no extra charge, to every address in the United States including PO Boxes and military addresses. All shipping methods include tracking and delivery confirmation where available.

Returns and Exchanges

Returns

If your purchase is defective or damaged in any way please contact us within 5 days of receipt and we will gladly exchange, refund or issue you store credit once your return has been received. Shipping and taxes are non-refundable. Merchandise must be returned in the same condition that it was received in.

Refunds to your payment method can only be made within 20 days from the date of your purchase, after that only store credit will be issued.

Returns should not be sent back without contacting us first.

Returns must be received by us within thirty days of your receipt of your order.

Exchanges

If you'd like to exchange your purchase for a different size, please contact us so we may help! We know how difficult it is at times to find the right fit on clothing online, and we can provide measurements as well as size/fit comparisons so you can get a better idea of which size will fit and feel best to you. We want you to be 100% satisfied with your purchases and will do everything in our power to make it so. :) Also! If you plan to buy from us at one of our many US convention appearances, we do exchanges at the booth as well. We also allow our customers to try on our apparel if they are unsure of how it'll fit and wear. All you have to do is ask! We are here to help and always enjoy talking with you and answering your questions.

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A Hidden Sweet Thought

I sometimes hide discount coupons here. ;) But for now...how about a smile?

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Meet The Artist

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Hey there! My name is Christy and I'm the one to blame for all the kyootness around here. I grew up watching animated movies and have been drawing since I was quite little. I started to cultivate a love for Japanese animation during high school, and discovered that many of the shows I watched when I was a wee sprout were actually anime as well! Pretty cool. I love both traditional and digital methods of illustration. It's really hard to pick a favorite. Most of my characters are based off of real animals, past and present. The real Momocheet, Evil Landlord, Fat Cat, and Tuxie all vie for prime belly rub real estate on my desk. I do my best to distribute snuggles evenly.

I am working on a full webcomic and many other awesome things, including finishing my first children's book, Berry's Story. If you hvae a minute, stop by my webcomic and give it a read. I also post a lot on Facebook, tumblr, Instagram, and Twitter, so to quote a much more terrifying dragon than I, don't be shy. :)